General Information

Banking & Currency Exchange

Telephone System

Landline phones

The Communications Authority of Thailand (CAT) is the government agency responsible for telecommunications and postal services. The CAT controls the international communications gateway. The CAT website has information on international call rates, international call codes, local call rates, telephone account payment options, telephone re-connection contacts (following suspension from overdue payment) etc: www.cat.or.th

Fixed line telephone services in Bangkok are available through TOT Corporation Public Co Ltd (TOT), formerly Telephone Organization of Thailand. The website has details of various telephone services which can be subscribed to such as broadband, call forward, call waiting etc, a list of telephone service and payment centres and payment options and points: www.tot.or.th
Contact details: T: 0-2505-1000.
Call Centre: T: 1100.

Directory Assistance

Directory Assistance provides information on changed numbers as well as addresses and directions to hard-to-find locations. English is spoken.

Directory Assistance Bangkok 1133 Metropolitan Area Provinces 183 Long distance - operator connected Domestic 101 International 100 Bugs Information Service 1113 (ask for English) (pay by the minute) Yellow pages 1154 or www.yellowpages.co.th

Telephone directories

White pages directories are published annually in Thai and in English (provincial directories are in Thai only). In all telephone directories Thais are listed by first name, foreigners by surname. A tenants name is seldom listed in the telephone directory because the service is in the landlords name. (For this reason, most clubs, schools and large organisations print their own directories for distribution to members.) One free copy is supplied for each telephone line; additional copies may be purchased from Shinawatra Directories Co Ltd 25th Fl, Shinawatra Tower, 500 Paholyothin Rd. T: 0-2299-5000.

A Yellow pages directory is available. There is also a Yellow Pages website although it appears to carry limited listings: www.yellowpages.co.th

Domestic calls

Domestic includes Thailand, Malaysia and Laos. To dial anywhere in the provinces use Subscriber Trunk Dialling (STD); refer to the area codes in the telephone directory or see the CAT website for codes. Domestic rates are lowest between 2200-0700 hrs.

Public telephones take 1, 5 or 10 baht coins for local calls (with a time limit). Check charge rates if calling from a hotel.

International calls

Thailand is GMT +7 hours. The cost of making overseas calls from Thailand to western countries can be higher than the same calls made from those countries to Thailand. Peak, off-peak and budget periods apply:

Telephone call rates

• Peak: 0700-2100 hrs
• Off-peak: 0500-0700 hrs and 2100-2400 hrs
• Budget: 2400-0500 hrs

Calling cards

Pre-paid telephone calling cards are available in major department stores and other outlets. These offer significant discounts on overseas telephone calls and can be used from home, hotel and public telephones. They are also widely available in other countries for calls to Thailand, which is particularly handy for home leave.

Telephone repair service

Dial 1177 + area code + number that is out of order (Bangkok 7 digits and other provinces 6 digits). English is spoken.

Telephone Complaint Centre: dial 189

Account payment

Home telephones are billed monthly for local calls and rental, and twice monthly for overseas calls. Reminder notices are not issued, so accounts should be paid promptly.

Telephone accounts can be paid in various ways: at pay-in points such as banks, post offices, MBE postal service outlets, 7-Eleven stores; by direct debit; or by ATM. TOT payments can be made online. See the CAT and TOT websites for further details. A surcharge of 10 baht is payable for accounts paid at pay-in points. If a telephone bill is not paid before the due date, it must be paid direct to the telephone company as late payments will not be accepted at post offices or banks. If you live in an apartment check with your building manager or reception as some will pay utility bills on your behalf, provided money is received before the due date. Make sure you are issued with a receipt.

Service reconnection

If service is disconnected due to late account payment, immediate re-connection can be arranged. You will be required to pay the full due amount plus a re-connection fee of 200 baht + VAT 7% or 214 Baht in total.

Contacts:
CAT Customer Service Division, Commercial Dept. T: 0-2614-2172, 0-2614-2717, or
International Telephone Debt Follow-Up Division, Revenue Dept. T: 0-2506-4370-1.

Mobile phones

Mobile phone (cell phone) call rates in Thailand are inexpensive in comparison with many other countries. A number of mobile phone companies operate in Thailand.

An original passport and sometimes a work permit is required to purchase a Thai mobile phone, depending on the service provider and the type of payment account requested. The purchase of a mobile phone with a GSM card can require a work permit. See the Shopping chapter for listings of IT equipment and electrical goods suppliers.

Mobile phone company websites have invaluable information and tips including: mobile phone sales and service outlets; countries which provide roaming services; coverage; call rates; call forwarding & waiting options etc; messaging services, including switching from the generic Thai language messages to English language; recording new messages; billing options.

Mobile phone service providers include:

• AIS T: 1175. www.ais900.com/e/
• DTAC T: 0-2202-7000. www.dtac.co.th
• Orange T: 1331 (customer support); T: 0-2900-9999 (general information). www.orange.co.th
• TOT T: 0-505-1000. Call Centre: T: 1100. www.tot.or.th
• For information about GSM call roaming see: www.gsmworld.com/roaming/gsminfo/net_thta.shtml

Account payment

Mobile phone accounts can be paid in various ways: at pay-in points such as post offices, MBE postal service outlets, by direct debit, internet or by ATM. See service provider websites for further details. A 10 baht surcharge will apply to payments made at pay-in points. Note that reminder notices are not issued, so accounts should be paid promptly.

Utilities

Electricity

Electricity in Bangkok is 220 volts x 50 cycles/sec. Power outlets are not earthed and usually accept the flat or round two-pin plugs produced in Thailand. Be prepared to change the plugs on appliances brought from overseas or to buy adaptors. Some electrical equipment may require a transformer. Double-insulated appliances, which do not require an earth, are the safest for use in Thailand. Other heavy-duty appliances should be earthed if possible.

The cost of electricity is high and air-conditioners and large appliances are expensive to run. Accounts are rendered monthly. If you live in an apartment check with your building manager or reception as to whether you will be billed directly. In many cases you will be billed for electricity by the apartment building. Electricity billed in this way is generally more expensive per unit than electricity billed directly from the Electricity Generating Authority of Thailand (EGAT).

Household staff and even electricians (often building handymen) can be alarmingly casual about handling electricity, so care should be taken to check the wiring on all electrical equipment. Always switch the power supply off before changing light bulbs, etc.

Power failures sometimes occur during storms and downpours in the rainy season, and may also occur if there is construction work nearby. To guard against damage to valuable equipment and computers caused by power surges, switch off all such equipment at the outlet immediately there is a power cut or electrical storm. Refrain from switching it back on until the power supply has stabilised. Most videos have an automatic cut-out system. Power surges can be controlled by power-boards with in-built surge-breakers, or by individual surge-breakers which are essential for computers.

Account payment

Electricity accounts raised by the EGAT can be paid at a number of pay-in points including some department stores, 7-Eleven stores, post offices and MBE postal service offices, or by post. A surcharge of 10 baht will apply to accounts paid at pay-in points. Make sure you are issued with a receipt.

Water

Water supply

The supply of water to your apartment or house is billed monthly by the Bangkok Water Works Authority.

Contact details:
Head office: T: 0-2504-0123
Emergency: T: 1125

Account payment

If you live in an apartment, check with your building manager or reception as some will pay utility bills on your behalf and/or bill you directly. Make sure you are issued with a receipt.

Drinking water

In Bangkok it is usually recommended that bottled water be drunk rather than tap water, although the water is clean and safe for bathing, teeth cleaning etc. (The Health chapter recommends that tap water used for drinking be boiled vigorously before drinking.) Some apartment buildings keep their own stock of bottled water and arrangements can be made with the management for your supply; in other apartment buildings and in houses, you will need to arrange for water to be delivered. Delivered water is available in sealed glass or plastic containers in a range of sizes, from 1-20 litres. Water cooling units can be rented or purchased; water dispensers, water purification and filtration units can be purchased from department stores. Some water companies offer free delivery direct to apartments or homes at competitive prices. Filling stations are available at some service stations. See the General Services chapter for contact details for some water supply companies.

Gas supply

Some kitchen stoves and some water heaters are fuelled by bottled gas (LPG) delivered in cylinders. An initial deposit is paid for each cylinder. Full cylinders are delivered promptly on request. It is useful to keep an extra cylinder standing by.

Find a supplier near your home. They will usually maintain kitchen stoves, water heaters, pipes etc, on request. It is strongly recommended that this be done regularly to avoid accidents. Wherever possible, place cylinders in use outside the kitchen in a well-ventilated area, e.g. on a porch or balcony. If you live in an apartment building, the manager may make arrangements for the supply of bottled gas and keep extra full cylinders handy.

Postal system

Thailands mail service is generally reliable, but for important items use the certified mail or registration services. Postal deliveries are made twice daily, Monday-Saturday. Large packages may be delivered to the post office nearest your home, rather than to your apartment. A surcharge will apply for packages not collected promptly from post offices.

Postal rates at the time of going to print:

• post cards: (International, airmail) - 12 baht, standard size - 15 baht
• letters (local) - 2 baht
• letters (international airmail) - around 20 baht

Street post boxes are red and have two slots for mail, one for Bangkok and one for all other places. Pickups are reliable and frequent. Post boxes are located throughout the city.

The Communications Authority of Thailand (CAT) is the government agency responsible for telecommunications and postal services. The CAT website has information about postal services and special services such as registered and insured mail, parcels, express delivery etc: www.cat.or.th

Post offices

The main GPO (Post and Telegraph Office) is on Charoen Krung (New) Rd, between the Oriental Hotel and the Royal Orchid Sheraton Hotel. T: 0-2233-1050. It offers a 24-hour service and some English is spoken.

The Bangkok metropolitan area is also served by numerous district post offices, several branch post offices and one at Don Muang International Airport.

District and branch post offices are open 0800-1800 Mon-Fri, 0830-1600 Sat. Often a local post office can be located inside or behind buildings such as a bank, and is not immediately obvious.

Agency postal services

Mail services are provided at the Mail Boxes Etc (MBE) chain of postal franchises. These stores are slightly costlier to use than normal Thai postal services as a small surcharge is added, but are a good efficient alternative and the branches are easier to access.

Express services

DHL Worldwide Express 22nd Fl, Grand Amarin Tower, 1550 New Phetburi Rd. T: 0-2207-0600 (for pick-up). www.dhl.co.th

FedEx 8th Fl, Green Tower, 3656/22-23 Rama IV Rd. T: 0-2367-3222, 0-2367-3232. Packages and freight delivered worldwide. fedex.com/th

TNT Express Worldwide (Thailand) 599 Chong Nonsi Rd. T: 0-2249-0242-6, 0-2249-5702-6. (customer service). www.tnt.com

Post codes

Use of the appropriate postal code expedites the delivery of mail in Bangkok. The local express delivery service is quick and efficient. If you dont have the correct postal area code, download the postcode list from the CAT website www.cat.or.th or check with a post office or agency.

Christmas mail

Remember to post Christmas mail in the first week of December for it to arrive at overseas destinations on time.

Transport

Thailands public transport service is effective and inexpensive. In Bangkok it includes buses, above-ground and underground trains, taxis and tuk tuks, and river and khlong transport. There are also good networks for inter-city bus, train and plane travel from Bangkok.

Trains

City trains

Skytrain

The Bangkok BTS skytrain (rot fai faa) is a quick, efficient and air-conditioned means of travel, high above the traffic. One tip for efficient travelling around Bangkok is to identify where the skytrain stations are located in relation to your destination. This can be much faster than being part of Bangkoks notoriously slow-moving traffic. Often it is a matter of taking the skytrain to the closest point and then walking, catching a taxi, bus or tuk tuk from there. Bus routes fit in with the skytrain stations.

The BTS skytrain operates air-conditioned skytrains along two lines, the Sukhumvit and Silom lines. The Sukhumvit line currently runs between Mo Chit station, Paholyothin Rd (near Chatuchak (Jatujak) market) in the north and On Nut station, Sukhumvit Soi 77. The Silom line runs between Saphan Taksin station, on the Chao Phraya River off Charoen Krung (New) Rd, and National Stadium station on Rama I Rd. The two lines are connected at Siam station, the interchange station, which has 2 platform levels.

Fares are dependent on the number of stations travelled and currently range between 10 and 40 baht. Tickets are purchased at the stations. Single journey tickets are purchased only from a ticket-issuing machine. These machines only accept 5 and 10 baht coins but will give change. Notes can be changed at the ticket office. Stored value tickets (multi-trip) can be purchased at the ticket office at prices ranging from 100 to 500 baht. The value stored on the tickets can be replenished at any ticket office.

The BTS website (in Thai and English) has a route map, details of fares and special promotions and of the shuttle bus services that operate from some stations to key shopping areas, such as from On Nut station (Sukhumvit Soi 77) to Central City Bang Na. www.bts.co.th

Trains run every few minutes between 0600-midnight. Stations are accessed by stairs, although many have up-escalators and some have lifts. Note there are no toilet facilities at the stations, and food and drink is not allowed on the platforms or on the trains.

The skytrain is not wheelchair or pram-friendly. Only 4 stations have lifts to street level: Mo Chit, Asok, Siam and Chong Nonsi. Some skytrain stations have escalators going up from street level, but will not always have an escalator going down to street level. There will be a few stairs at street level before the start of the escalator. Most major department stores will have a covered walkway to the skytrain station but there will still be stairs up to the platform or down to the road.

Good maps are available at all stations free of charge.

Bangkok Mass Transit System Public Co Ltd (BTS) 1000 BTS Bldg, Paholyothin Rd, Chatuchak. T: 0-2617-7300. www.bts.co.th

MRTA subway

The MRTA subway, Bangkok's first underground rail system, is due to open in 2004. The structures of the above-ground station entries to the subway network are already complete and highly visible. The underground system consists of two sections: the northern section will extend from Mo Chit Station in the north to Rama IX Rd; the southern section will extend from Rama IX Rd to Hua Lampong Station in the south.

MRTA Head office: 175 Rama IX Rd, Huay Kwang. T: 0-2246-5733. www.mrta.or.th

Inter-city train services

An efficient rail service links northern and north-eastern towns with Bangkok - the terminus for most routes is the central railway station, Hua Lampong, although some routes will terminate at Bang Sue station (near Chatuchak) with a connection service to Hua Lampong. Regular western and southern routes out of Bangkok - from Bangkok Noi (Thon Buri) Station - provide trains to Kanchanaburi province and to southern Thailand. Train fares are a reasonable price.

For suggestions on extended travel and trips into the provinces see the Beyond Bangkok chapter.

Information & timetables

For general information on rail travel, rail passes and ticketing call the Bangkok Railway Station Advance Booking Office T: 0-2220-4444 or the Information line T: 1690 (24 hours) or see the State Railway of Thailand (SRT) website.

Reservations

Reservations are strongly advised for all long-distance train travel. Reservations can be made by contacting the Advance Ticket Office - Hua Lampong Station, which has an efficient system for booking tickets up to 60 days in advance. If purchasing tickets directly from the station, take a ticket on entering the booking area and check the digital display for the number of the next available counter. When booking, check whether air-conditioned sleepers and/or berths are available, and always check which station the train departs from. Some long-distance trains have buffet cars attached serving a range of Thai food and beverages. On other trains, such as the overnighter to Chiang Mai, vendors on the train sell food and drinks. The Advance Ticket Office is open 0830-1600 daily. Reservation information: T: 0-2225-0300, 0-2220-4334.

Rail travel in Thailand can also be organised through authorised travel agents with a computerised ticketing system, who can issue tickets while you wait. Again, always check which station your train will depart from.

Stations

Hua Lampong Station Cnr Rama IV and Krung Kasem Rd. T: 0-2225-0300, 0-2220-4334. This is the main railway station and serves many of the long-distance routes. Facilities at the station include Advance Booking Office, money exchange, ATM, left-luggage, post office and hotel reservation service. This is currently the station for Chachoengsao, Bang Pa-in, Ayutthaya, Saraburi, Lop Buri, Nakhon Pathom, Suphanburi, Ratchaburi and Hua Hin, although some routes may be diverted to terminate at Bang Sue. Trains also depart from here to the airport every day, and the wait is never longer than 30 minutes. Telephone for more details on T: 0-2220-4444. Information: T: 1690.

Bangkok Noi (Thonburi) Station Arun Amarin Rd (near Siriraj Hospital). T: 0-2411-3102. Train links to western and southern towns. Trips to Nakhon Pathom and Kanchanaburi.

Wong Wian Yai Station Off Taksin Rd, Thonburi (near the statue of King Taksin the Great, Wong Wian Yai). T: 0-2465-2017. Terminus for the Mae Khlong Railway. This is also the station for transfer to Samut Sakhon and Samut Songkram.
Samut Sakhon station: T: 0-3441-1003.
Samut Songkram station: T: 0-3471-1906.

Taxis & tuk tuks

Taxis

Taxis can be hailed anywhere. If you are going to a place drivers may be unfamiliar with or out of the way it can be a good idea to have someone write down your destination in Thai script. This can be an enormous help. An example of a destination many drivers seem to be unfamiliar with is the Thailand Cultural Center. If you wish to check the location of a destination call Directory Assistance: T: 1133.

Make sure you have change for the fare, as taxi and tuk tuk drivers often do not. As in many other countries, taxi drivers change shifts at about 1600. Taxis can be difficult to hail at that time and they may not accept your fare unless your destination is convenient.

Taxi meters The most common type of taxi used is air-conditioned, reasonably comfortable and inexpensive compared with many other countries. Open the door and state your desired destination before getting in; the driver may decline your fare if you wish to travel a long distance, to particular streets during peak traffic times, or at the time of a shift change. Make sure the driver turns the meter on, especially if you are starting from the airport or from a popular tourist area, such as Patpong or Khao San Rd. A journey starts with a set price (flag fall) of 35 baht. If the meter is not turned on, the fare may be extortionate.

Call taxis T: 0-2319-9911. Fluent English spoken. You will be given a cab number so that if any problems arise the driver can be located or any incidents reported. This service costs only 20 baht more than normal taxi meter fare. It is advisable to book well in advance.

Private taxis At least one private taxi service operates in Bangkok. See Cars & private transport in the General Services chapter.

Tuk tuks

Tuk tuks (samlaws) are 3-wheeled open-air vehicles that offer an interesting ride. They are best used for shorter trips during off-peak hours when the pollution is not so bad. Settle the fare before proceeding. The cost should be less than the price of a comparable journey by taxi meter. In wet weather riding in a tuk tuk can be dangerous.

See laws, literally translated as 4 wheels, are open-sided mini-trucks. They dont give a very comfortable ride but are fine for short distances. See laws operate in their local area only. They are common around the area from Sukhumvit Soi 33 through to Soi 49, with a parking station at Fuji Supermarkets in Soi 33/1 and in Soi 49.

Motor bike taxis

When the streets are jammed, hopping on a motor bike may be the only way you will get to your destination on time, but the journey can be hair-raising as they weave in and out of the traffic. Fares on motor bike taxis are very cheap. It is not advisable to get on a motor bike taxi if the driver cannot supply you with a helmet. It is against Thai law to ride a motorcycle without a crash helmet. If you’re worried about the speed, ask the driver to bai chaa chaa (go slow). A face mask may help you cope with the pollution. Keep in mind that your driver may be under-age and without a licence. Motor bike taxis will also act as couriers and make small deliveries.

Buses

City Buses

There is a one-way traffic system for buses, and this can make them a faster and cheaper option than taking a taxi.

Air-conditioned buses are usually less crowded, and the fare varies from 6-16 baht, depending on the distance travelled. Micro-buses are air-conditioned and for a flat fare of 25 baht you are guaranteed a seat, TV and newspapers/magazines. Non-air-conditioned buses are extremely crowded during peak periods; fares start at 3.5 baht. Destinations are written in Thai and bus conductors speak little English. Blue signboards inside the front windscreen and near the passenger door indicate that the bus will follow the standard route. Red or yellow boards indicate route variations, eg shortened routes, travel via Expressway.

Green buses travel set routes known only to the driver and to the fare collector who shouts the destination (in Thai) when the bus stops. These should perhaps be avoided until you have been in Bangkok for a while. Being smaller than the normal buses, they are faster and more adept at lane changing.

The purple micro-buses can be a great way to get around and can be a very pleasant experience. For example, you can travel from the Sukhumvit area all the way to River City and back for 25 baht each way.

Sawng thaew (baht buses) are large open-sided vans with seats along each side and usually travel around a small area.

Note that pocket picking and bag slashing are not an uncommon occurrence on Bangkok buses so be watchful of your wallet or bag.

Bus route maps are available from the Land Transport Department. 1032 Paholyothin Rd (Chatuchak), supermarkets, hotels and bookshops.

Bangkok Mass Transit Authority Hotline T: 184 for information on public (air-conditioned and ordinary) buses.

Inter-city buses & terminals

Inter-city bus services offer a fast means of transport to all corners of the country. The price of fares is very reasonable.

Air-conditioned buses serve many upcountry areas and bookings for both regular and tour coaches can be made through travel agents, major hotels or the following bus terminals. The telephone numbers given are for air-conditioned buses.

• Eastern Bus Terminal (Ekkamai Station) Sukhumvit Soi 40 (opp. Soi 63). Skytrain: Ekamai. T: 0-2391-2504. For routes to Pattaya, Rayong, Trad and other points east.


• Mo Chit Terminal Kamphaeng Phet 2 Rd. (previously known as Northern Terminal) Mo Chit 2 Bus Terminal. T: 0-2936-3659-60. For Chiang Mai and northern destinations.


• North Eastern Bus Terminal Kamphaeng Phet 2 Rd. (Mo Chit Bus Terminal). T: 0-2936-2841-8. For Nakhon Nayok, Lopburi, Saraburi, Suphanburi, Ang Thong, Ayutthaya, Bang Pa-In, Bang Sai and Chachoengsao.


• Southern Bus Terminal Intersection of Nakorn Chaisi and Phra Pinklao Road. T: 0-2435-1199. For destinations west and south-west: Kanchanaburi, Cha-Am, Damnoen Saduak, Petchaburi, Ratchaburi, Nakhon Pathom, Samphran, Samut Songkram and Samut Sakhon.

River ferries & water taxis

River travel offers a refreshing change from the heat and streets. It can also be much faster than road transport, although it may be damp and somewhat odorous!

Familiarise yourself with the major piers or boat landings (tha) before embarking. Piers are marked on Nancy Chandlers Map of Bangkok. Fares are very low and are fixed according to the distance. Pay the conductor, or in the case of long-tailed boats (hang yao), the operator. Take care when boarding or disembarking as boats do not linger at boat landings. Be prepared for your stop as boats do not automatically stop at every landing. Sit as close to the front as possible to avoid engine noise, and enjoy the ride.

Transport on the river and khlongs comes in several forms: Chao Phraya Express boats (rua duen) which are a reasonable size and have white hulls with red stripes; the long and narrow public or private long-tailed boats (rua hang yao); and shuttle boats (rua kham fak) are flat barges with a few seats and which simply ply back and forth across the river.

See Travel by river & khlong in the Exploring Bangkok chapter for descriptions of each of these boats, as well as some suggested khlong trips. Details of Chao Phraya Express boat routes can be obtained by calling T: 0-2255-3002-3.

Riverside hotels provide their own cross-river service and also offer a jet-boat to Nonthaburi, connecting with a bus to Don Muang. This can be a faster way to reach the airport than road transport in peak periods. Enquire at any of the large riverside hotels.

Airports

International travel

Currently Bangkoks international airport is Don Muang International Airport, situated approximately 20 km north of the centre of Bangkok. The domestic airport is also currently situated at Don Muang, next to the international airport.

A second airport, Suvarnabhumi Airport, is under construction in the south of the city, off the Bang Na-Trad Highway. This airport will service international and domestic travel in place of Don Muang Airport, and is scheduled to commence operations at the end of September 2005.

An airport departure tax of 500 baht is payable by all individuals at the airport. There is no tax payable on arrival.

See the Airlines section in the General Services chapter for telephone numbers for airline inquiries, obtaining airline timetables, and a listing of international and domestic airlines operating out of Bangkok.

Don Muang Airport

There are two international terminals at Don Muang International Airport. Your arrival terminal will be dependent on the airline carrier you use. Make sure anyone meeting you is aware of the terminal at which you will arrive. The domestic terminal is near the international terminal.

There is a choice of transport from the domestic and international terminals to the city. It is recommended that you use only the authorised transportation services for travelling from the airport into the city. There is a service counter outside the passenger arrival area from which meter taxis and limousine services are available.

From the international terminal:

Taxis Use the authorised taxis from the public taxi stand outside the arrival hall. The service counter staff will ask your destination and issue you with a numbered ticket. Look for the taxi meter sign displayed on the top of the taxi. When your journey begins ensure that the driver has the meter turned on. An additional 50 baht airport surcharge will apply.
Limousine service counters are located in the arrival hall on the ground floor. The approximate fare from the airport to downtown is 650 baht.
Hotel service Many hotels have their own transport to and from the airport. Enquire at the time of booking.
Trains Don Muang railway station is 500m across the road from the airport and provides services to Bangkok and connections can be made to all parts of the country. Timetables are available at the station.
Buses Air-conditioned coaches and regular public buses depart in front of the arrival hall. Buses operate between 0430-0030 hrs, at 15 minute intervals. For airport bus information telephone T: 0-2995-1252 or the Tourist Assistance Centre T: 1672.

Regional air travel

Thailand has more than 20 airports, which are well-served by various domestic airlines including Thai Airways (domestic) and Bangkok Airways. See the Airlines section in the General Services chapter for regional airline contact details.

Customs requirements

The Customs Department website lists customs-related information relevant to travel into, from and within Thailand, including import and export declarations, duty free allowances, tourists VAT refunds and currency restrictions:
www.customs.go.th/Traveller/Travel.jsp
See also the Moving to Thailand chapter.

Driving in Thailand

In Thailand all traffic drives on the left side of the road, so right-hand drive vehicles are standard.

The price of locally assembled cars is more reasonable than imported vehicles as is the price of spare parts. Only a person with a work permit is eligible to purchase or lease a private car. (See the General Services chapter for information about car dealers.) Cars may be privately imported, eg from your home country.

Driving licences

If you intend to drive a car or a motorbike in Thailand, you will need to have a driving licence. Foreign licences are not recognised, however international driving permits are recognised and legal to use for twelve months once validated by stamp at the Department of Land Transport. However, check your insurance cover. If you reside in Thailand for longer than 6 months or sometimes even just 3 months, depending on your insurance company, you will not be covered for an accident if you are driving with an international licence rather than a Thai licence.

A Thai driving licence is necessary if you intend to reside in Thailand for a period of time and drive. There will be no need to take a driving test. For general information, contact the Driving Licence Sub-Division of the Motor Vehicles Registration Office: T: 0-2279-2959.

To obtain a Thai driving licence you will need to attend the Department of Land Transport office designated for your area with:

• a letter from your embassy verifying that you are resident in Thailand and your address


• your passport with Non Immigrant visa (with photocopies of visa and front page)


• your work permit, if you have one


• a copy of your spouse's work permit is occasionally required


• your current international or overseas licence (with photocopy)


• medical certificate from your doctor


• 2 photos (printed, not digital; available from the Licence centre)


• Baht 105


• your presence


• someone who reads and speaks Thai to fill out the application forms (the forms must be completed in Thai)
/ul> You will need to present the documentation, complete the forms and pass a test for colour-blindness to obtain a licence - it is a fast, well-organised process. Photographs, copying and even laminating services are available at all Dept of Land Transport offices.

A Thai driving licence is valid for 1 year only and must be renewed annually. To renew your Thai licence, you will need your existing licence and the last 4 items on the list above.



Department of Land Transport Offices

You must attend the office designated for your area. All offices are open: 0800-1630 Mon-Fri.

Head Office 1032 Paholyothin Rd, Chatuchak. T: 0-2272-5416, 0-2272-5332. Areas covered: Pratunam, Pomprab, Bangrak, Dusit, Huay Kwang, Bangkapi, Dindaeng, Don Muang, Rajthevi, Lard Prao, Laksi, Wangtonglang.

Bang Kuntian Bang Kuntian - Chaitalay Rd, Kwang Takam. T: 0-2415-7337. Areas covered: Thonburi, Yannawa, Rajburana, Jomthong, Bangbon, Tungkru, Bangkorlaem.

Taling Chan Sukhapibhan 2 Rd, Kwang Taling Chan. T: 0-2882-1620-35. Areas covered: Taling Chan, Bang Plat, Bangkok Noi, Bangkok Yai, Pasicharoen, Nongkaem, Bangkae, Taweevatana.

Bang Na Opposite Soi Sukhumvit 62/1, Sukhumvit Rd, Bangjak. T: 0-2332-0688-96. Areas covered: Phrakanong, Pravet, Suanluang, Bangna, Klongmorn.

Min Buri Ruam Pattana Rd, Nong Jok. T: 0-2543-5500-2. Areas covered: Minburi, Nong Jok, Lad Krabang, Kannayao, Klong Samva.

Parking

Some buses use special lanes running counter to one-way systems. Parking in these lanes is illegal, and dropping off a passenger is dangerous at any time. Where kerbside parking is permitted, look for signs indicating parking restrictions. Permitted times are indicated below a blue circle with a red slash sign. Red and white stripes painted on the kerb itself indicate a no parking anytime zone.

In many places parking is possible if the driver stays with the car. Most car parks allow you to ‘double park’ but only if the vehicle’s wheels are straight, the hand brake is off and the gear is in neutral, so that the car can be pushed if necessary.

Hotel and department store parking areas have ticket-issuing systems. Many establishments either charge a parking fee or require that tickets be validated after purchases have been made before giving free or reduced charges.

Accidents

As in any country, if you are unsure of your route, it is advisable to plan your trips to take place in daylight hours. In Thailand you need to be especially watchful for vehicles, particularly motor bikes, which may invade your lane. You should carry all vehicle and driving licences and personal and vehicle insurance details with you at all times. It is also a good idea to carry a photocopy of the front pages of your passport. It is also recommended that you carry a mobile phone with you when driving a car and keep a list of emergency numbers stored in your phone and in the car.

Should you be involved in an accident, keep calm. Do not leave the scene, and you must leave your vehicle in its accident position. The police will want to document the exact location of all vehicles involved. Some people carry a camera in case of accidents. Call your insurance company and let your representative, who can arrive within half an hour, speak on your behalf with the other party involved and the police.

Some legal points to note:

Some legal points to note: Any person driving a vehicle which causes damage to other persons or to a persons property, whether or not it is their fault, must stop the vehicle and give assistance.

The incident should be reported immediately to the police officer on duty near the scene or you can attempt to telephone the Highway Police on T: 1193 (some English spoken) or the Tourist Police on T: 1155. Leave full details of your name, address and vehicle registration number.

In the event that the driver of the vehicle leaves the scene or fails to report the accident, it will be presumed that he is the offender and the police officer has the power to seize the vehicle until the case has received a final judgment. If the driver does not present himself to the officer within six (6) months from the date of the accident, the vehicle becomes state property.

Registration of vehicles

Vehicles may be registered at the Chatuchak, Thonburi (Taling Chan and Bang Khun Thien) and Bangkok (Prakanong) offices of the Dept of Land Transport. The addresses of these offices are listed in the Driving licences section above.

If buying a new or used car from a dealer, the registration process is best completed by the dealer. When buying a new car, you will be issued with a red number plate while waiting for a permanent number plate to arrive. During the red number plate period the vehicle should only be driven during daylight hours.

Registration costs depend on engine size. If buying a private, second-hand vehicle, ask a Thai person in your companys office to handle the change of details on your behalf or visit one of the Dept of Land Transport offices. You will need an interpreter. Comprehensive insurance is also necessary.

Visas & work permits

Note:
Existing information in the Visas & work permits section was reviewed by PricewaterhouseCoopers; new information was prepared by PricewaterhouseCoopers.

Visas

Before entering Thailand, check with the Royal Thai Embassy or Consulate in your country of residence for up-to-date information. Entry into Thailand will vary according to your citizenship. Application for a residential visa must be made before entering Thailand. When applying for visas, request re-entry permits. When you leave Thailand, regardless of the time spent outside Thailand, the visa is cancelled unless you hold a re-entry permit. This will cost a little extra, but saves time and money if you need to travel outside Thailand during the time limit of your visa. The Thai Immigration Department issues multiple entry permits and visa extensions.

Department of Immigration Soi Suan Plu
Sathorn Tai (South) Rd
T: 0-2287-3101, ext 2271.

Transit Visas valid for 30 days are issued to most nationalities upon arrival for short-stay visitors who have been issued an onward ticket.

Tourist Visas valid for 60 days are available from the Royal Thai Embassy in your country of residence before departure. A Tourist Visa may be extended by the Immigration Dept for an additional 30 days or 60 days before arrival from the Royal Thai Embassy.

The two main types of visa issued to foreigners for longer stays in Thailand are Non Immigrant Category B (B for Business) and Non Immigrant Category O (O for Other) visas. Only holders of a Non Immigrant Visa will be permitted to apply for a work permit. Non Immigrant Visas will be valid for 90 days after entering Thailand and can be extended. It usually takes time for the Immigration Dept to issue a One Year Visa. Until issued, three 30-day temporary visas are issued unless you qualify to have your visa and/or work permit processed by the One Stop Service Centre where a One Year Visa can be granted on the day of application for the One Year Visa (see below).

Work permits

A work permit is a passbook-sized book that includes details of the employee, work to be carried out, dates of employment and location of work. Any work performed outside these details is subject to heavy penalties including jail and/or fines.

Work permits are vital if you decide to work in Thailand. A foreigner cannot purchase a car, sign any official or company documents, receive a salary or purchase a telephone until a work permit is obtained.

Before your arrival a Thai employer can in theory make an application for a work permit for you. It is possible to receive a work permit soon after arriving in Thailand; however, many permits take up to 3 months to be received. Expiry of a work permit is the same day as the expiry of the visa attached to the work permit. A spouse arriving on a Non Immigrant O Visa whose partner has received a work permit can apply for a work permit.

Application for and renewal of work permits is complex. It is recommended that professional advice be sought. See the list of Professional services firms in the General Services chapter.

One Stop Service Centre

The One Stop Service Centre was established in 1997 to speed up the visa and work permit application process. A one-day service is available. Applications for visas and work permits may be made at the One Stop Service Centre if certain criteria are met. There are many ways for employers and employees to qualify to use the One Stop Service Centre, such as the asset base of the company, type of legal entity etc.

One Stop Service Centre
Dept of Employment, 3rd Fl,
Krisada Plaza Bldg 207 Ratchadapisek Rd
Dindaeng, Huay Kwang
T: 0-2693-9333.

90-day registration

In 1998 the Immigration Department changed its policy and began implementing the 90-day registration rule. Foreigners who reside in Thailand for 90 consecutive days are required to register with the local police station. Penalties for not registering can include:

Late voluntary registration: Baht 2,000
Immigration Department identification of failure to register: Baht 4,000
Every day over 90 days not registered: Baht 200/ day

As the Police Department does not currently stamp the individual's passport for each registration, it is rare for individuals to be identified as having failed to register.

Employment opportunities

A number of occupations are restricted exclusively to Thai nationals. These include secretarial and clerical occupations and manual and industrial labour, and professional occupations such as engineering, accounting, architecture and law. To work in unrestricted occupations it is necessary to obtain a work permit from the Labor Department before commencing employment. The granting of work permits is discretionary and complex. See Work permits, above.

Job advertisements can be found in the newspapers The Nation and Bangkok Post both during the week and on weekends. Some positions, particularly part-time positions suited to native English speakers, may not be advertised in the newspapers. Contact your countrys Chamber of Commerce, embassy, or some of the social or national groups if you are interested in working part-time - some jobs are filled by word of mouth. Chambers of Commerce and embassies are listed in the Government section of this chapter. National and interest groups are listed in the Leisure Activities & Sports chapter.

Doing business in Thailand

The Thai Board of Investment (BOI) provides information on setting up and running a business in Thailand. The BOI website at www.boi.go.th provides information on the issues to be considered. As the process is complicated, it is recommended that you seek professional advice and assistance. See the list of Professional services firms in the General Services chapter.

Taxation

Note:
Existing information in the Taxation section was reviewed by PricewaterhouseCoopers; new information was prepared by PricewaterhouseCoopers.

The Thai revenue authority is the Revenue Department of Thailand, 90 Soi Paholyothin 7, Paholyothin Rd. The Revenue Department website has an overview of tax structures in Thailand, VAT refunds for tourists and other information: www.rd.go.th

VAT

Value Added Tax (VAT) is added to all commodities except fresh food and produce. It is added to the price of food in all hotels and restaurants, but not on food bought from street stalls. At present VAT is 7% (VAT may be increased to 10% from 1 October 2003).

VAT can be refunded to non-Thai visitors/tourists who have been in Thailand for less than 180 days in a calendar year and depart Thailand by air carrier. Airline crew members and work permit holders cannot claim VAT refunds.

Goods that are eligible for VAT refund include goods taken out of Thailand within 60 days from the date of purchase and goods which are not prohibited items, i.e. firearms, explosives or similar, gemstones and goods with a total value including VAT of 5,000 baht or more.

The refund process:>At purchase, present your passport and ask for the VAT refund application form (P.P.10). Attach original tax invoices to the form. Each application form must show a value of 2,000 baht or more.

When departing Thailand and before check-in, present all items claimed for refund to Customs officers for inspection. Luxury items such as jewellery, gold ornaments, glasses and pens must be hand carried to the aircraft as they are subject to inspection by Revenue officers in the departure lounge AFTER passport control.

Submit the form and original tax invoices to Revenue officers in order to obtain your refund. If the refund amount exceeds 10,000 baht, the refund will be given only in the form of a bank draft or credited to your credit card account. Any charges incurred will be deducted from your refund.

Further detail:
The website has further detail about the VAT refund process in English, Japanese and Chinese: www.rd.go.th Revenue Dept telephone contact for further information on VAT refunds: T: 0-2272-9387-8.

Personal taxation

Every person, resident or non-resident, who derives assessable income from employment or business carried on in Thailand, is subject to personal income tax, whether such income is paid in or outside Thailand. Exemptions are granted to certain persons, such as United Nations officers, diplomats and certain visiting experts, under the terms of international and bilateral agreements. Employers are required to withhold income tax from salaries and other benefits paid to employees.

Residential status
A resident is defined as a person residing in Thailand at one or more times totalling 180 days or more in any tax year (calendar year), regardless of visa status. Non-residence applies to foreign persons who have stayed in Thailand for less than 180 days in any tax year. Non-residents who are in receipt of assessable income are subject to income tax at source.

Assessable taxable income
Thailand imposes personal income tax on Thai-sourced income for both resident and non-resident individuals. Income subject to personal income tax includes an individuals employment income, business income, dividends, interest, rent, etc.

The definition of employment income is fairly comprehensive and covers all forms of remuneration such as wages, salary, leave pay, fees, commission, bonus, gratuity, perquisite or allowance (whether in cash or kind) received by an individual for exercising employment in Thailand.

Residents are also subject to income tax on foreign source income that is remitted to Thailand in the same calendar year that it arises.

Non-residents
A non-residents income tax liability is limited to the income arising from or in consequence of employment, property held, or business carried on in Thailand, regardless of whether such income is paid within or outside Thailand.

Exempt income
Certain types of income are excluded from assessable income, including reimbursement of business travel expenses, reimbursement of work-related relocation costs, interest on savings deposited with banks in Thailand, interest on Thai government bonds, insurance benefits, inheritances and scholarships.

Any gains from sale by individuals of shares listed on the Stock Exchange of Thailand are exempt from income tax.

Deductions
For the purpose of computing net income tax, certain standard deductions are allowable for individuals engaging in business. The standard deductions available vary considerably and depend on the nature of the relevant business.

Personal relief
The following personal reliefs apply if all relevant individuals are resident in Thailand for 180 days or more in a tax year:



• Taxpayer Baht 30,000


• Taxpayers spouse Baht 30,000


Dependent children under 25 years of age in full-time education: Baht 17,000.

A standard deduction of 40% but not exceeding Baht 60,000 is allowed against income from employment.

Returns & assessments
Personal income tax returns for the calendar year must be filed and the income tax must be paid by the end of March in the following year.

There is no reduced tax rate for joint returns filed by husband or wife. Where a joint return is filed, all income is attributed to the husband. Separate returns for a husband and wife may be filed for income in the form of salaries and wages, but in this event special rules apply as to the allocation of income, allowances and deductions.

Taxation advice
When preparing your personal income tax return, you should discuss your individual circumstances with a professional tax adviser. See the list of Professional services firms in the General Services chapter.

Tax clearance
Tax clearance certificates in practice are, nowadays, rarely required prior to departure from Thailand. Individuals who are likely to be required to obtain a certificate are likely to be either (a) performing artistes (movie stars, sportspeople, etc) or (b) individuals about whom the Revenue Department may have contacted the authorities in certain cases, such as suspicion of tax evasion.

Corporate taxation

The Thai Revenue Code assesses taxation in the following three categories:



• Corporate Income Tax


• VAT


• Personal Income Tax
Corporate Income Tax is levied at 30% of net profits plus another 10% of net profits remitted overseas. VAT is added at every stage of the production process and is levied at 7%. See above for further information about Personal Income Tax. Other taxes such as Stamp Duty, Excise Tax, and Property Tax may also apply.

Seek professional assistance to ensure compliance with the relevant laws. See the list of Professional services firms in the General Services chapter.

EMBASSIES & CONSULAR MATTERS

Embassies

Embassy business hours vary and all embassies observe their own national holidays and close on the appropriate days, so it is best to telephone ahead and check the hours of opening if you plan to visit an embassy.

Argentine Republic Suite 1601, 16th Fl, Glas Haus Building 1, Sukhumvit Soi 25. T: 0-2259-0401. E: embtail@mozart.inet.co.th

Australia 37 Sathorn Tai (South) Rd. T: 0-2287-2680. E: austembassy.bangkok@dfat.gov.au, Website: www.austembassy.or.th

Austria 14 Soi Nandha, Sathorn Tai (South) Rd. T: 0-2287-3970-2. E: office@austriacom.or.th, Website: www.austriacom.or.thwww.austriacom.or.th

Bangladesh 727 Sukhumvit Soi 55, Thong Lo. T: 0-2392-9437-8. E: bdoot@samart.co.th, Website: www.bangladeshembassy.com

Belgium 17th Fl, Sathorn City Tower, 175 Sathorn Tai (South) Rd. T: 0-2679-5454. E: ambelbkk@loxinfo.co.th

Bhutan 375/1 Soi Ratchadanivej, Prach-Uthit Rd, Samsen Nok, Huay Kwang. T: 0-2274-4740-2. E: bht-emb-bkk@yahoo.com

Brazil 34th Fl, Lumpini Tower, 1168/101 Rama IV Rd. T: 0-2285-6080. E: EMBRASbkk@mozart.inet. co.th

Britain 1031 Witthayu (Wireless) Rd (cnr Ploenchit Rd), Lumpini. T: 0-2305-8333. E: britemb@loxinfo.co.th, Website: www.bccthai.com

Brunei 132 Sukhumvit Soi 23. T: 0-2204-1476-9.

Bulgaria 64/4 Soi Charoenmitr, Sukhumvit Soi 63/12, Ekamai. T: 0-2391-6180-1. E: bulgemth@asianet.co.th

Cambodia 185 Rajadamri Rd. T: 0-2254-6630. E: recanbot@loxinfo.co.th

Canada 15th Fl, Abdulrahim Place, 990 Rama IV Rd. T: 0-2636-0540. E: bngkk@dfait-maeci.gc.ca Website: www.dfait-maeci.gc.ca

Chile Office 1005, 10th Fl, UBC II Bldg, 591 Sukhumvit Rd (cnr Soi 33). T: 0-2260-3870. E: embajada@ chile-thai.com, Website: www.chile-thai.com

China 57 Ratchadapisek Rd. T: 0-2245-7043-4.

Colombia 9 th Fl, The Park Place, 231 Sarasin Rd, Lumpini. T: 0-2254-5105-6. E:embcolbk@actions.net

Czech 71/6 Ruam Rudi Soi 2, Ploenchit Rd. T: 0-2255-3027. E: bangkok@embassy.mzv.cz, Website: www.mfa.cz/bangkok

Denmark 10 Soi Sathorn 1 (Attakarn Prasit), Sathorn Tai (South) Rd. T: 0-2213-2021-5. E: bkkamb@um.dk, Website: www.denmark-embassy.org

Egypt 42nd Fl, No 6 Las Colinas Bldg, Sukhumvit Soi 21. T: 0-2661-7184. E: egyptemb@loxinfo.co.th

European Union (EU) 19th Fl, Kian Gwan House II, 140/1 Witthayu (Wireless) Rd. T: 0-2255-9100. E: delegation-thailand@cec.eu.int, Website: www.deltha.cec.eu.int

Finland 16th Fl, Amarin Tower, 500 Ploenchit Rd. T: 0-2256-9306-9. E: sanomat.ban@formin.fi

France 35 Charoen Krung (New) Rd Soi 36 (Soi Rong Phasi Kao). T: 0-2266-8250-6. E: consulat@ambafrance-th.org, Website: www.ambafrance-th.org

Germany 9 Sathorn Tai (South) Rd. T: 0-2287-9000. E: info@german-embassy.or.th, Website: www.german-embassy.or.th

Greece 30th Fl, Thai Wah Tower II, 21/159 Sathorn Tai (South) Rd. T: 0-2679-1462. E: bagremb@ ksc15.th.com, Website: www.greekembassy.org

Holy See 217/1 Sathorn Tai (South) Rd. T: 0-2212-5853-4. E: vatemb@mozart.inet.co.th

Hungary 20th Fl, Oak Tower, President Park, 95 Sukhumvit Soi 24. T: 0-2661-1150-2. E: huembbgk@mozart.inet.co.th

India 46 Sukhumvit Soi 23. T: 0-2258-0300-6. E: indiaemb@mozart.inet.co.th, Website: www.indiaemb.or.th

Indonesia 600-602 Phetburi Rd. T: 0-2252-3135-9.

Iran 602 Sukhumvit Rd (between Sois 22-24). T: 0-2259-0611-3. E: emb@mozart.inet.co.th

Iraq 47 Pradipat Rd, Samsen, Nai, Phayathai. T: 0-2278-5335-7. E: iraqyia-bkk@hotmail.com

Israel 25th Fl, Ocean Tower, 75 Sukhumvit Soi 19. T: 0-2204-9200. E: bangkok@israel.org

Italy 399 Nang Linchee Rd. T: 0-2285-4090-3. E: ambitbkk@loxinfo.co.th

Japan 1674 New Phetburi Rd. T: 0-2252-6151-9, Website: www.embjp-th.org

Korea (North) 14 Moo Baan Suanlaemtong 2, Pattanakarn Rd. T: 0-2319-2686-7.

Korea (South) 23 Thiam Ruam Mit Rd (off Rachadapisek Rd, near Thailand Cultural Centre). T: 0-2247-7537-41. E: korembas@kormail.net

Kuwait 24A Fl, Sathorn Nakhon Tower, 100/44 Sathorn Nua (North) Rd. T: 0-2636-7451-3. E: hamood@mozart.inet.co.th

Laos 520, 502/1-3 Pracha-Uthit Rd, Wangthonglang. T: 0-2539-6667-8. E:embalao@bkklaoembassy.com, Website: www.bkklaoembassy.com

Lebanon 52 Sukhumvit Soi 24. T: 0-2261-9858. E: embleb@ksc.th.com, Website: www.lebanon.com

Malaysia 33-35 Sathorn Tai (South) Rd. T: 0-2679-2190-9. E: mwbngkok@samart.co.th

Mexico 21/60-62 Thai Wah Tower I, 20th Fl, Sathorn Tai (South) Rd. T: 0-2285-0815-8. E: mexthai@lox1.loxinfo.co.th

Mongolia 90/3 Soi Aree Samphan 1, Paholyothin Rd 5, Phayathai. T: 0-2278-5792-3. E: mongemb@loxinfo.co.th, Website: www.un.int/mongolia/emb.htm

Morocco Pacific Place Building, 140 Sukhumvit Rd. T: 0-2653-2444-6. E:sifambkk@samart.co.th

Myanmar 132 Sathorn Nua (North) Rd. T: 0-2234-4789. E: mebkk@asianet.co.th

Nepal 189 Sukhumvit Soi 71. T: 0-2390-2280. E: nepembkk@asiaaccess.net.th, Website: www.royalnepaleseembassy.org

Netherlands 106 Witthayu (Wireless) Rd, Lumpini.T: 0-2254-7701-5. E: ban@minbuza.hl, Website: www.netherlandsembassy.in.th

New Zealand 14th Fl, M Thai Tower, All Seasons Place Bldg, 87 Witthayu (Wireless) Rd, Lumpini. T: 0-2254-2530. E: nzembbkk@loxinfo.co.th

Norway 18th Fl, UBC II Bldg, 591 Sukhumvit Rd (cnr Soi 33). T: 0-2261-0230-5. E: emb.bangkok@mfa.no, Website: www.emb-norway.or.th

Oman 32nd Fl, Seng Thong Thani Tower, 82 Sathorn Nua (North) Rd. T: 0-2639-9380-2. E: hoconsul@sengthongrice.co.th

Pakistan 31 Sukhumvit Soi 3 (Nana Nua). T: 0-2253-0288-9. E: parepbkk@ji-net.com

Panama 7th Fl, Sarasin Bldg, 14 Surasak Rd. T: 0-2237-9008-9. E: ptybkk@ksc.th.com

Peru 16th Fl, Ban Chang Glas Haus Bldg, 1 Sukhumvit Soi 25. T: 0-2260-6243. E: peru@peruthai.or.th,

Philippines 760 Sukhumvit Rd (opp. Soi 47). T: 0-2259-0139-40. E: bangkokpe@dfa.gov.ph, Website: www.philembassy-bangkok.net

Poland 8A, Sri-Yu-Khon Bldg, Sukhumvit Soi 5. T: 0-2251-8891-2. F: 0-2251-8895.

Portugal 26 Charoen Krung (New) Rd Soi 30 (Captain Bush Lane). T: 0-2234-2123. E: portemb@loxinfo.co.th

Romania 20/1 Soi Rajakhru, Paholyothin Soi 5. T: 0-2617-1551. E: romembkk@ksc.th.com, Russia 78 Sap Rd, Bangrak. T: 0-2234-9824. E: rosposol@cscoms.com Website: www.thailand.mid.ru/

Saudi Arabia 23rd & 24th Fl, 82 Seng Thong Thani Bldg, Sathorn Nua (North) Rd. T: 0-2639-2999. E: themb@mofa.gov.sa

Singapore 129 Sathorn Tai (South) Rd. T: 0-2286-2111. E: singemb@pacific.net.th

Slovak 22nd Fl, Thai Wah Tower II, 21/144 Sathorn Tai (South) Rd. T: 0-2677-3445-6. E: slovakemb@actions.net

South Africa 6th Fl, The Park Place, 231 Sarasin Rd, Lumpini. T: 0-2253-8473-6. E: saembbkk@loxinfo.co.th, Website: www.safrica.info

Spain 7th Fl, Diethelm Tower A, 93/1 Witthayu (Wireless) Rd, Lumpini. T: 0-2252-6112. E: embesp@bkk3.loxinfo.co.th, Website: www.embesp.or.th

Sri Lanka 13th Fl, Ocean Tower II Bldg, 75/6-7 Sukhumvit Soi 19. T: 0-2261-1934-5. E: slemb@ksc.net.th

Sweden 20th Fl, Pacific Place, 140 Sukhumvit Rd. T: 0-2263-7200. E: ambassaden.bangkok@foreign.ministry.se, Website: www.swedenabroad.com/bangkok

Switzerland 35 Witthayu (Wireless) Rd North. T: 0-2253-0156-60. E:vertretung@ban.rep.admin.ch, Website: www.eda.admin.ch/bangkok

Taiwan 20th Fl, Empire Tower, 195/1 Sathorn Tai (South) Rd. T: 0-2670-0200.

Turkey 61/1 Soi Chatsan, Sutthisan Rd. T: 0-2274-7262-3. E: tcturkbe@mail.cscoms.com, Website: www.mfa.gov.tr

USA 120-122 Witthayu (Wireless) Rd, Lumpini. T: 0-2205-4000, Website: www.usa.or.th

Vietnam 83/1 Witthayu (Wireless) Rd, Lumpini. T: 0-2251-5836-8. E: vnembassy@bkk.a.net-net.th

Consular matters

Registration and voting

It is important that all foreigners resident in Thailand register with their respective embassies. Arrangements to vote in elections in countries of origin can be made at your embassy. Income tax forms are obtainable from some embassies at the appropriate time of year.

Birth registration

Anyone wishing to register a birth with their embassy should have proof of citizenship (passport, marriage certificate, etc), Thai birth certificate listing parents names and a certified translation of the certificate.

Adoption in Thailand

In Thailand a baby cannot be adopted until the baby is 6 months old; until then the baby can only be fostered and the mother retains the right to take the baby back. Once the baby is 6 months old, the authorities attempt to contact the mother by checking addresses and putting advertisements in local papers. If they receive no response then the mother is considered to have relinquished all rights. After this the paperwork is started; it may take more than one year to process. The applicants may leave Thailand before it is finalised.

Information on adoption is available from:

Department of Public Welfare (DPW)
Child Adoption Centre, 255 Rajvithi Rd, Rajthevi
T: 0-2246-8651.

Prior to seeking adoption of a Thai child, the applicant must be a Thai resident for at least 12 months and be able to provide all necessary documentation as requested in the Departments application, including original birth and marriage certificates. The applicants must then pass three interviews in their home to determine suitab



• Dept of Public Welfare T: 0-2246-8651.


• The Fatima Centre 4128/1 Asoke-Din Daeng Rd. T: 0-2245-0457.


• Holt Foundation Contact: Khun Pat. T: 0-2381-8834-6.


• Red Cross Orphanage in Bangkok T: 0-2254-2200.


• Ruam Rudi 'Friends for all Children' Centre 25 Soi Ruam Rudi, Ploenchit. T: 0-2252-6560.
An adoption support group for foreign families exists in Bangkok. See Community support groups in the Health chapter.Adoption in Thailand

Registering marriage under Thai law

Both parties must appear in person at a local registrars office (Amphoe). If either party is a foreigner, the Amphoe requires a passport and a completed statutory declaration with Thai translation. Statutory declaration forms are available from the consular section of your embassy. Complete the statutory declaration and have your signature witnessed by the Consul or Vice Consul. You must also present your passport as proof of identity. Have the statutory declaration translated into Thai at a translation agency. If you have been married before, you must also have your original divorce certificate or the original death certificate of your spouse translated into Thai.

Take these documents to be authenticated by the Legalisation Division, Ministry of Foreign Affairs, Department of Consular Affairs, 123 Moo 3, Kwang Toong Song Hong, Khet Laksi. T: 0-2575-1061. Office hours: 0830-1530 Mon-Fri.

Once you have completed the requirements, go to an Amphoe Office to register the marriage. Take all documentation together with your passports and an interpreter to facilitate communication with the Amphoe officials. You should make an appointment first.

Death and repatriation of human remains

Death of any foreign national should be reported immediately to a consular officer of the relevant embassy. While some human remains are repatriated in a hermetically-sealed coffin, others are cremated here and only the ashes are returned to their homeland. The first point of contact is your embassy or consulate. Most embassies have a 24 hour contact line. This is important because the proper authorities can be notified in your home country and family can be informed formally and officially before hearing the news elsewhere. Embassies have the infrastructure to guide you as to the necessary procedures and paperwork for the repatriation of the deceased.

Chambers of Commerce

American-ATCC 18th Fl, Kian Gwan Bldg 1, 140/1 Witthayu (Wireless) Rd, Lumpini. T: 0-2251-9266. E: info@amchamthailand.com, Website: www.amchamthailand.org

Australian-ATCC Unit 203, 20th Fl, Thai CC Bldg, 889 Sathorn Tai (South) Rd. T: 0-2210-0216-8. E: execdirector@austchamthailand.com, Website: www.austchamthailand.com

Belgian-Luxembourg-BLTCC 14th Fl, BB Bldg 54 Sukhumvit Soi 21, Asoke. T: 0-2260-7501. E: ntccbkk@ksc15.th.com

British-BCCT 7th Fl, 208 Witthayu (Wireless) Rd, Lumpini. T: 0-2651-5350-3. E: info@bccthai.com, Website: www.bccthai.com

Canadian-TCCC 9th Fl, Sethewan Tower, 139 Pan Rd. T: 0-2266-6085-6. E: tccc@loxinfo.co.th, Website: www.thai-canadian-chamber.org

Chinese-T-CCC 233 Sathorn Tai (South) Rd. T: 0-2212-3917

Danish-DCCT Room 1402/2, 14th Fl, Glas Haus Bldg, 1 Sukhumvit Soi 25. T: 0-2661-7762. E: contact@dancham.or.th, Website: www.dancham.or.th

European Union (EU) 19th Fl, Kian Gwan House II, 140/1 Witthayu (Wireless) Rd. T: 0-2255-9100. E: delegation-thailand@cec.eu.int, Website: www.deltha.cec.eu.int

Finnish-T-FCC Apt 19/27, 4th Fl, Ruam Rudi Condo, Sukhumvit Soi 1. T: 0-2255-3251. E: tfcc@thaifin.or.th, Website: www.thaifin.or.th/

Franco-Thai-F-TCC 10th Fl, Richmond Tower, 75/20 Sukhumvit Soi 26. T: 0-2261-8276-7. E: contact@francothaicc.com, Website: www.francothaicc.com

German-GTCC 25th Fl, Empire Tower, 195 Sathorn Tai (South) Rd. T: 0-2670-0600. E: gtcc@gtcc.org, Website: www.gtcc.org

Hong Kong Trade Development Council 15th Fl, Millennia Tower, 62 Soi Lang Suan, Lumpini. T: 0-2651-8081-5. E: Bangkok.consultant@tdc.ord.hk At same address and telephone: Thai Hong Kong Trade Association E: thai-hongkong@thta.or.th, Website: www.thta.or.th

Indian-ITCC 13 Soi Sathorn 1, Sathorn Tai (South) Rd. T: 0-2287-3001-2. E: itcc@inet.com, Website: www.itcc.or.th

International Chamber of Commerce 3rd Fl, Board of Trade Thai Bldg, 150/2 Rajbopit Rd. T: 0-2221-0555. E: admin@iccthailand.or.th, Website: www.iccthailand.or.th

Irish-Asia-Ireland Chamber of Commerce 27th Fl, Bangkok City Tower, 179/114 Sathorn Tai (South) Rd. T: 0-2343-1701. E: gerryd@loxinfo.co.th

Israeli-T-ICC 14th Fl, Manorom Bldg, 3354/46-47 Rama IV Rd. T: 0-2672-7020. F: 0-2672-7021.

Italian-TICC 12th Fl, Vanit Bldg, 1126/1 New Phetburi Rd. T: 0-2253-9909. E: info@thaitch.org, Website: www.thaitch.org

Japanese-JCC 15th Fl, Amarin Tower, 500 Ploenchit Rd. T: 0-2256-9170-3. E: jccb@ksc.th.com, Website: www.jcc.or.th

Korean-TKCC 7th Fl, Kong Boonma Bldg, 699 Silom Rd. T: 0-2233-1322-3. E:tkcc@realenjoy.com Netherlands-NETCC Rm 1909, 19th Fl, BB Bldg, Sukhumvit Soi 21, Asoke. T: 0-2260-7501. E: ntcbkk@sign.ksc15.th.com

New Zealand-NZ-TCC 9th Fl, ITF Tower, 140/4 Silom Rd. T: 0-2634-3283. E: nztcc@loxinfo.co.th, Website: www.nztcc.org

Norwegian-TNCC Rm 1402/2, 14th Fl, Glas Haus Bldg, 1 Sukhumvit Soi 25. T: 0-2661-7763. E: contact@norcham.or.th, Website: www.norcham.com

Polish-Thai Business Club Box 300, Phra Khanong PO. T: 0-2331-7699. E: info@polishthai.com

Singaporean-S-TCC Room 1812, 18th Fl, BB Bldg, 54 Sukhumvit Soi 21, Asoke. T: 0-2260-7222, Website: www.singaporethaicc.or.th

South Africa 6th Fl, The Park Place, 231 Sarasin Rd. T: 0-2253-8473-6, E: saembbkk@loxinfo.co.th. Website: www.safrica.info

South Africa 6th Fl, The Park Place, 231 Sarasin Rd. T: 0-2253-8473-6. E: saembbkk@loxinfo.co.th Website: www.safrica.info Swedish-T-SCC Rm 1402/2, 14th Fl, Glas Haus Bldg, 1 Sukhumvit Soi 25. T: 0-2661-7761. E: contact@swecham.or.th, Website: www.swecham.or.th

Swiss-CH-TCC 1-6/2 Krungthonburi Rd, Klongsan. T: 0-2860-7401. E: stcc@mozart.inet.co.th, Website: www.swissthai.com

Thai government authorities

This list provides details of just some of the Thai government authorities you may need to contact. Contact details for other government departments can be located via Directory Assistance or via websites such as www.ethailand.co.th

Tourism Authority of Thailand

The Tourism Authority of Thailand (TAT) provides a great many brochures and other information on Bangkok and travel destinations throughout the country. If you have visitors of a particular age coming to Thailand, you can ask the TAT to suggest trips to suit them.

The TAT will also provide maps and brochures. Regional TAT offices have information about points of interest and have listings of accommodation: there are local offices in 22 cities. The TAT website has information about regions, festivals, tours, tips for travelling in Thailand, and warnings for tourists. The TAT also has a 24 hour information service by fax or phone at T: 1672 or by email to: info@tat.co.th, Website: www.tat.or.th

TAT offices

• Head office 1600 New Phetburi Rd. T: 0-2250- 5500. Open: 0830-1630 Mon-Fri.
  
• Ratchadamnoen Nok Rd. T: 0-2282-9773. Open: 0830-1630 daily. Street parking available. The Tourist Police are next door.


• Khao San Rd. Open: 0830-1630 daily (small office).


• Chatuchak (Jatujak) Weekend Market. Open: 0900-1700 Sat-Sun (small office).



Police

Police contact details:


• Emergency number 191


• Tourist Police 1155 (English, French & Emergency number German spoken)


• Tourist Police Headquarters 0-2678-6800-9


• Tourist Police email - tourist@police.go.th



Royal Thai Police

The Royal Thai Police is a national law enforcement agency which includes the tourist police. Website: www.police.go.th/trenglish.htm

Tourist Police

The role of the Thai Tourist Police includes protecting international tourists to Thailand and promoting the Thai tourism industry. Tourist Police are very helpful and can be contacted on T: 1155. Tourist Police are located in Bangkok and regional offices in other major centres in Thailand. A major Tourist Police office is situated next door to the TAT office on Ratchadamnoen Nok Rd. The Tourist Police website has information, advice and complaint forms: www.tourist.police.go.th.

Tourist Police Offices include:


• Ratchadamnoen Nok Rd (next to the TAT office)


• Don Muang Airport


• 26/56 TPI Tower Bldg. 23rd Fl, Chantadmai Rd, Tungmahamek Sathorn. T: 0-2678-6800-9

Immigration Department

See the Visas & work permits section of this chapter.

Customs Department

The Customs Department website lists customs-related information relevant to travel into, from and within Thailand, including import and export declarations, duty free allowance, tourists VAT refunds and currency restrictions: www.customs.go.th/Traveller/Travel.jsp

Dept of Land Transport

For driving licences, motor vehicle registration etc, see the list of offices in Driving in Thailand, this chapter.

Websites

The following is a list of websites about various aspects of Thailand which generally may not have been included elsewhere in the text of the Bangkok Guide.

Directory websites

www.traveller2000.com www.ethailand.co.th

News websites

www.asiagateway.com
www.bangkokpost.com
www.bday.net
www.business-in-asia.com
www.chiangmainews.com
www.nationmultimedia.com
www.pattayamail.com
www.phuketgazette.net
www.set.or.th
www.mcot.or.th
www.ttreport.com
www.dailynews.co.th

Other publications

www.thaiaktuell.com, Bangkok Aktuell (German)
www.bkkmetro.com, Bangkok Metro
www.bangkokshuho.com, Bangkok Shuho (Japanese)
www.bangkokentertainment.com,
www.welcome-to.chiangmai-chiangrai.com,

Company information

www.corporateinformation.com, Corporate Information (Thailand)
www.financeasia.com/CompanyProfiles/index.cfm, FinanceAsia
www.ar.co.th, Thailand

Economy

www.apecsec.org.sg, APEC Investment Regime Guidebook
www.bbl.co.th, The Bangkok Bank Monthly Review
www.bangkokpost.com, Bangkok Post Economic Review
www.boi.go.th/english/investreview/index.html, BOI Investment Review
www.odci.gov, CIA Factbook (Thailand)
www.worldbank.org, World Bank Country Reports
www.worldbank.org/data/countrydata/aag/tha_aag.pdf, World Bank Thailand at a Glance
www.set.or.th, Stock Exchange of Thailand (SET)
www.thaibdc.or.th, The Thai Bond Dealing Centre
www.thaiinvestors.com, ThaiInvestor

Government

www.bot.or.th, Bank of Thailand
www.boi.go.th, Board of Investment
www.krisdika.go.th, The Council of State of Thailand (Law)
www.dip.go.th, Dept of Industrial Promotion
www.dit.go.th, Dept for Internal Trade
www.moc.go.th, Ministry of Commerce
www.mof.go.th, Ministry of Finance
www.police.go.th/trenglish.htm, Police
www.thaigov.net, Thai Government Network
www.parliament.go.th, Thai Parliament
www.sec.or.th, The Securities and Exchange Commission Thailand
www.us-asean.org US-ASEAN Business

State enterprises

www.cat.or.th, Communications Authority of Thailand
www.bmta.co.th, Bangkok Mass Transit Authority
www.egat.or.th/english, EGAT
www.moph.go.th, Government Pharmaceutical Organization
www.mcot.or.th, Mass Communications Organization of Thailand
www.tot.org.th, TOT Corporation Public Co (Telephone Organization of Thailand)

Industry associations

www.eit.or.th, Engineering Institute of Thailand
www.nectec.or.th, Federation of business and Professional Women's Associations of Thailand
www.marketingthai.or.th, www.nectec.or.th, Indonesia Malaysia Thailand Growth Triangle
www.ptit.org, Petroleum Institute of Thailand
www.asco.or.th, Securities Companies
www.asa.or.th, Siamese Architects
www.saa-thai.org, Securities Analysts
www.thaigarment.org, Thai Garment Manufacturers
www.tma.or.th, Thailand Management
www.ttia.or.th, Thai Toy Industry

Trade

www.asiansources.com, Asian Sources
www.austrade.gov.au, Austrade
www.customs.go.th, Customs Department
www.thaitrade.com, Department of Export Promotion
www.ebicbkk.org, European Business Information Centre
www.netsource-asia.com, Netsource Asia
www.thaitrade.com/thaiindex.html, Thai Exporter Index
www.thai-info.net/products/pindex.asm, Thai Info Product Index
ThailandExportGuide.com
www.thaitradefair.com, Thai Trade Fair

Travel

Additional travel information, including some excellent tours, accommodation and flight discounts, can be found on numerous travel websites. Here are a few.

www.asiahotels.net, Major hotels throughout Asia and Australia. Has specials deals on accommodation.
www.asiahoteltravel.com, Major hotels throughout Asia.
www.eaglehouse.com, Great eco adventure treks and sightseeing tours.
www.gothailandtours.com, Domestic flights, accommodation and tours including adventure tours.
www.hotelsholidays.com, Major hotels in Thailand
www.hotelthailand.com, Hotel accommodation, tours, international and domestic flight bookings. Good for general information on travel in Thailand (including things to do and see, shopping, getting there) as well as holiday packages (including golfing), day tours and accommodation.
www.siamwanderer.com. Package tours and treks within Thailand.
www.thaifocus.com Great destination guide for travel within Thailand, accommodation deals and www.traveller2000.com, packages, flight booking, sightseeing tours.
www.pinkroseholidays.com, Package tours to many Asian destinations



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